R700 Parking Fee after Airport pickup no-show

<p> I requested an Uber at 405am last week to be at the airport by 450am. The trip would take 15-20mins. Assuming that to be enough leeway, the app told me a driver was 7mins away. I called the driver to confirm, and he rep**** 5mins and described where he was to confirm. After 15mins I tried to call again as I was becoming concerned about missing our flight. The driver then failed to answer. After a further 15mins of trying to contact him, it was 435am and I had no choice but to take my own car, complete with wife and screaming child due to the chaos. We made our flight, just, but had to leave our car for 3 nights in the long term parking, costing R688. </p> <p><br />Uber repeatedly rep**** to my complaint via the app, thanking me for 'reaching out' and reassuring me I WOULDNT BE CHARGED A CANCELLATION FEE. Ridiculous. They then on the 4th reply finally admitted they would not be paying me back for the parking. </p> <p>I will not use them again, but call a regular cab. </p>