R2406 charge on a 2.8 km trip.

I was recently ****med by my Uber driver. After dropping me off at home, he did not end the trip and continued driving from Pretoria to Johannesburg and back to Pretoria. What should have been a R70 trip (only 2.8 km) ended up costing me R2406!

Uber's customer support is basically non-existent. You only get to talk to a bot, and their only response was that I should have made sure the driver ended the trip. I feel that Uber is complicit in this crime. I have made a case of ***** with the South African police.

I have always been a supporter of Uber and have advocated for them, but after this experience, I will definitely tell everyone I know not to use Uber. People tend to think it is only about physical safety, like checking the boot and the number plates etc, but in this case, it was financial *****. Do not trust them! Not the company or the drivers that work for them! I've learned the hard way.