Pre auth holds

<p>This new service of Uber putting a hold on your card before the trip is actually started is becoming really ridicolous now. On the 22nd of April 2017 Uber charged my card 3 times. Twice before the trip actually started and a third time when my trip ended. When I contacted their support page through the App I was told that apparently the transactions failed to go through but there was only one successful charge that went through. Up until today they are still holding R372 on my credit card and have told me I should contact my bank to speed the process up. That was a waste of my time coz FNB is the most useless bank ever and told me that I should fill out a dispute form and I will only get an answer after 4 to 7 working days. </p> <p>They should just go back to when you charged the card instead of this whole pre authorization ****. </p> <p>It's really frustrating and each person that helps you gives you the same answer. </p>