Poor support

I have been a happy Uber user for years until my account was recently hacked. That's when the nightmare began--none of the avenues that exist for reporting the hack or resetting the password worked, the 0800 support line perpetually tells you politely that they are too busy and to get lost, the FB team refused to accept that the channels were not working and told me politely to get lost. So no more Uber account, no way of talking to anybody to sort it. Sad thing is I really like the service and would continue using it if I could. Time to try Bolt, I guess