LC
Lindsay C

1 reviews | Active since Jan 2016

11 May 2016, 09:31

Poor customer service

<p>I have been trying for 2 weeks to contact uber/customer service line to settle a payment as i've been having trouble uploading my card details. There is no information on the app indicating a number to call as i would like to speak to a person and not go through a list of possible queries- neither of those FAQ's will help solve my problem! I have tried searching a contact number on the web and have still had no luck, so now i am unable to make use of the uber service until this has been resolved- not very user friendly in this regard.</p>

0
Replies (1)
Uber
Uber's reply23 May 2016, 10:44
Official

Hi Lindsay,

Thank you for getting in touch.

Please send a mail to *** with the details of your issue, in order for us to resolve this for you.

Best,

Uber Johannesburg