Poor Customer service

<p>I app**** to be a pertner at uber and they asked me to upload my documents to their system something which i did and documents were accepted and was only left with one document left to attach and i could not do it because i was waiting for the bank to complete the transfer of the car into my name.</p> <p>When everything was done i tried uploading and it kept on failing and i decided to go to their offices in cape town thats where it all started when i got there i was assisted by a lady by the name Jade this lady instead of assisting me she didnt, she is arrogant,********, and lacks inter personal s****s and what she doesnt know is that as she will be sitting on that chair she represents Uber as a company and when we are not treated well it affects the company as well.</p> <p>These guys told me that the slot that was opened for me was closed because i didnt upload any documents but i gave them proof that i had done all that was required of me and they didnt even listen to that what worried me the most were responses coming from Jade and Mfundo some are below:</p> <p>1) Uber is doing us a favour and they dont need my car because they have lots of cars waiting on the queue who gives such ridiculous responses, i know for a fact that i wanna start working but to be treated like trash by another human being for the sake of a slot i dont think it should be like this></p> <p>2) They declined me the opportunity to meet a manager and explain my situation stating that its a done deal i beleieve in every organisation if one is not happy you have the right to escalate your situation to be assisted in the right way</p> <p>3) Mfundo said that its a general thing that we should know how Uber operates,how will i know when i am new to this at one point i spent 3 days googling on the internet looking for uber's contact number and email which i didnt get so how was i to know what to do if its not written anywhere and does it mean that everyone who applies tom partner uber should konw the pros and cons of how the process works or you learn how it works i beleive her Jade and Mfundo when they got these jobs they were trained to do them and didnt know everything thing.</p> <p>All these things are being said by other human beings who doesnt even have a heart to look and see where one has failed and assist rather they laugh at you.</p> <p>After my analysis i have a strong feeling that these guys might be selling these slots to their friends or to other people hence the reason they dont want us to escalate to their superiors and i dont think any of the management knows how we are being treated by these people who represent these organisations, if Uber continues to operate like this they will loose more clients to taxify because after this i went to taxify register all was sorted no problems and they have people who understand people i must say Kudos to Evril at Taxify you are a star as for UBER you will pay the price for poor customer service and treating us as not being human beings but as robots</p>