Poor Customer Care Service

I've been trying without luck to change my contact number with Uber taxi services. To be honest I haven't had a pleasant service with them ever since I started using them, if it's not over billing it's a driver cancelling and I end up being charged for a driver who didn't pitch.<br> This afternoon I have been trying to change my contact details and I got about 4 SMSes with different codes and I was instructed to enter the code\ in the app \" , where exactly in the app i didn't know , since there was no space provided for this action.<br> <br> I have written numerous emails to these people whenever i had a problem. The most stupid thing about their customer service is that you get responded to by more than one person for a single complaint. Each person will request a different thing from you, like when i was trying to find out what contact number they had in my profile, one of the agents there requested me to send her my driver's licence and a copy of my credit card! That to me showed that they were not listening to my query.<br> Like now, all I need is \"to change my cell number in my profile\" so that the drivers can be able to contact me, but I tell you, it's like trying to break into the bank."