jj
janjvr.mail janjvr.mail

1 reviews | Active since Jul 2016

03 Aug 2017, 15:36

Paying for driver's trip home

<p>On Sunday 30 July I took an Uber from a friends place back home. The journey is about 1.8 km. My driver saw that we were not sober and obviously took a chance by not stopping meter on arrival. I then received and payed R123 for my trip that was suppose to be R20. I only recived the invoice 24 hours later on the Monday evening. I immediately quaried the amount. The driver responded with a feable excuse that his gps was not working. (Although he had no problem locating the correct drop off adres.) Then he added another R20 to my trip. So now my R20 trip is costing R143. I have flagged this with Uber and they have assured me that R103 would be refunded to my account. Thus making me pay R40 for a R20 trip. Today is Thursday afternoon and I have so far not received asingle sent refund. Tonight I want to use a taxi again but I will not use Uber and switch to Taxify. I will notify all my contacts that Uber is not to be trusted anymore. So long for the ride. It use to be good but as all good things will have to come to and end. What a sad day with schoking management results!!</p>

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jj
janjvr.mail janjvr.mail's update04 Aug 2017, 11:12
Reviewer Update

No response from Uber whatsoever. No refund. I will lay a charge of theft agains Uber and the driver if R123 does not reflect in my bank account by Monday 7 August 2017.