Pay arrears or no service....

I paid cash for an Uber trip. It costed me 210 rand. I paid the driver a 250 rand as he was pleasant and he drove well. When wanting to use Uber the evening, the app said I did not pay James, and he confirmed on the app that he was paid, yet the app sad if I want to use the service I must first pay the arrears. I trying to resolve the issue, well that's when everything is messed up with this service of help desk and support. It does not exist. No help and no support after several app messages, trying to find a number for customer service and or email does not exist, it just does not. It is with utter disgust I write this review, and am bitter to the point that they can keep their ****ty service, and their ****ty communication methods, and well loose a customer to other e hailing providers. They are a bunch of mishaps, go South Africa Uber, make and keep this name flying low with the vultures. Where you belong...