PATHETIC SERVICE

My vehicle had to be repaired, I notified Uber and they disabled my vehicle until I could provide pictures of the vehicle repaired so that they could see if it was roadworthy, they advised my vehicle would be activated immediately upon receipt of the pictures which are clear and show that the vehicle is in excellent condition.

Pictures were received however one of the documents expired of which I advised them of the delay being experienced at the Department of Transport. I received the document and uploaded it on 28 June 2019. Their turnaround time is 48hours to review and approve documents. It is now almost 120hours later and my VALID document has been rejected since the 28 June 2019 with no explanation. The only response I get is that they can see I have uploaded the document and is under review and turnaround time is 48hours. 4 July 2019 and my vehicle is still disabled, document still not approved and Uber is still ignoring me on both Twitter and Email. It's a simple request.