Pathetic service

The day before Christmas I noticed my Uber account is not allowing me to login. I left it thinking it's a signal problem. On the 26th I reached out for assistance wondering what the issue could be. Since then I've received one email saying there's "multiple accounts" linked to mine. I reset my account and still can not sign in. I've been emailing but no one seems to care. It's disgusting and really an inconvenience to myself! Uber just lost a customer!