Pathetic from driver to support

Last night I requested an Uber for some friends to get home. I am not a frequent user of the app. An Uber go was requested as he was closest to the pick up point.

I'm arrival after my friends(x3) had gotten into the car he very rudely asks who requested the ride, at which point everyone reffered to me.

The driver asks me if I know the rules for an Uber go, which I said no, he rudely states the limit is 2 passengers. I said to him, it's fine cancel the trip and I will request a new ride, he refuses and says he is here already in an extremely rude manner. This led to a verbal altercation.

After the ride I give him a one star rating for his pathetic communication skills. Uber support then emails me stating the driver reports the verbal altercation, and now they threaten to suspend my use of the app.

Please find out the proper information from both your driver and customers before addressing the customer's review and making threats of suspending use of the app. Please teach your driver's communication and customer skills before anything else as they do not exist!!!!

You can keep your app, there are other alternatives available which offer much greater services. You are a want and not a need, don't forget that