1 reviews | Active since Jun 2016

06 Jun 2016, 19:17

over charged (*******)

<p>I had requested for a uber cab to get me from work at 25 minutes past 7 and got home 16 minute and 13 second later I was the told it was 158 rand and this was very high I needed yo use my last money to pay this bare in mind that this is from park lane to south hills today I do not recommend uber to any one nd if this is not sorted out in the next 24 hours I will take this beyond hello peter for uber is *********** people if that's what they charge you for such a distance I was in tears cause of this. .........nver again I use uber nd I suggest that no one uses their services</p>

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Replies (1)
Uber
Uber's reply07 Jun 2016, 12:57
Official

Hi Ntombi

Thank you for reaching out to us.

The reason for the excess charges was due to the multiple cancellations made on your account which each attract a charge to them. We can see the support team as been in contact with you to explain the charges to your profile

Best

Uber Joburg