Over charge and incorrect receipt information

I requested an Uber and selected card payment. My Uber driver fetched me at the correct location and dropped me off at the correct destination. However, the trip receipt shows a completely different destination and now they are saying my account has an outstanding balance. Uber is trying to charge me for something that is NOT my fault. This is completely unacceptable. I tried calling the help landline and they said it has been discontinued. I sent an email to the support email address and they informed me that they don’t monitor their support emails. I laid a complaint on the Uber help website and they have not provided an appropriate resolution for this issue. I am extremely disappointed in Uber South Africa, I want a refund.