Outstanding balance not debited

Hi, I've been trying to sort out an outstanding payment on my Uber account with no luck. I used Uber for the first time & was satisfied with the service only to find later the trip's amount has not been debited from my account. I've sent an email before and Nandipha Mtshokwana responded and advised me to go to my bank or add another payment method on the account. I bank with Capitec and when I went there they told me if funds are available all debits go through. <br> <br> I've tried emailing Uber Durban Support and there has been no response. I would really like to have this sorted out so I can continue using the Uber cabs. <br> <br> Thanks!