Non existent service levels

<p>I am a regular Uber client. When trying to order a ride, their system unexplainable declined my debit card which has been used for over a year and is current and valid with a positive balance. Their system showed a cash payment option, but did not allow me to book a ride against cash payment. I then entered another debit card which the system accepted and I was able to book my ride. When I arrived at the destination, the system had changed me to the cash payment. As the driver did not have change I was unable to pay. Uber does not have a call centre and nol direct customer contact, only a few very useless drop down menus. This company should not be allowwed to trade in South Africa, it has an arrogant atttitude against customers and drivers and does nothing to try andd assist clients when its systems go wrong, but Uber is quite happy to collect millions in fares from clients.</p>