No Services and VERY UNHELPFUL WEBSITE

<p>My son Jordan uses uber to commute to his home school everyday. Since last week Monday, Uber had no services in Kensington B, Randburg, to be specific. It worked yesterday and this morning it did not work.</p> <p>I encourage my son to walk a little distance to obtain an uber for school. He was ****** around the area of 253 Kent Avenue, Randburg. He managed to ran away and got an uber from more or less that area (he managed to keep his phone). I REALLY JUST WANT TO KNOW WHAT IS GOING ON WITH UBER SERVICES AND MAKE THEM AWARE OF THE PREDICAMENTS THEY PLACE THERE CUSTOMERS IN.</p> <p>I cannot for the life of me find a contact number or any form of update as to what is wrong with the service. The so-called customer service line that supposedly exist, you will wait yourself to death. Please assist a desperate mothers cry for help as my son safety has now been jeopordised in a not so indirect way by Uber. This is not on that you cannot make Uber aware of when things are not working normally (By the way, we've never had issues until now). I will go to police station with my son this afternoon and if Uber need to, I will provide you with a police report.</p>