No Service

reserved an Uber for 04:00 the night before the pick up your driver was the one that was late and times constantly changing for pick up so I had to cancel and get another Uber, why am I being charged for him being late it was not him who was inconvenienced but me, if he knew he was going to be late he should have contacted me to tell me not leave me standing in the street in Cape Town at 04:00am alone. Morgan with the BMW 3 series was the driver customers should not have to pay for the driver fault.

I would appreciate feedback on a resolution fir this as I am not happy at all.