1 reviews | Active since Oct 2015
No service!!
I decided to try this service for the first time today. I booked my first vehicle at 04:31 today, the app sent a confirmation that a mr Mncedisi in a Nissan Almere would be arriving in 15 minutes . 10 minutes later I received a message that the driver had cancelled the trip. I still had time so I booked again , again the app acknowledged the booking and confirmed again that mr Mncedisi in a Nissan Almere would make the pick up in 15 minutes ... Ten minutes later a cancellation notice is received stating the driver had once again cancelled the trip. It was now too late to book a 3rd time so I must use my own vehicle and leave it at the airport for a week incurring unecassary parking costs. A poor first time experience and I would certainly caution anyone using this service ..... Goed Koop is duur koop....very disappointed !
Hi Sean
We apologise for this poor experience and thank you for raising this.
Please can you email into support@uber,com from the email address your account is linked with so that we can investigate further.
Best,
Uber Joburg
Hi Sean
We apologise for this poor experience and thank you for raising this.
Please can you email into support@uber,com from the email address your account is linked with so that we can investigate further.
Best,
Uber Joburg
