NO RESPONSES TO MESSAGES

Driver doesn't enter the "arrival" but keeps driving after he drops me off and only a while afterwards enters the "arrival" - so the trip is charged at R 96./ instead of about R 28./

The driver either forgot or is behaving dishonestly.

Either way, Uber doesn't even read the detail in my complaint and then provides a canned response that has nothing to do with the situation./ Check this...

"We’re unable to refund any amount for this trip. We recommend that you always carry enough change if the selected payment method for your trip is cash or use any preferred cashless payment method to avoid such situations."

Three follows up to explain further after the above is received ~ and no response at all

They don't seem to care about a client nor about a driver that needs a discussion about this.\