No one cares and slow & disgusting service.

For some reason 1 debit did not go through for an Uber ride. So instead of redebting my credit card like a normal person would do. Uber suspends my account entirely. 4 people rely on Uber to get around. I have a child overseas who relies on Uber. And an elderly lady here. Uber truly dont give a f*ck. We are now on the 4th day of this debacle and still no closer to resolving it. After countless emails to and fro they still cant resolve a simple problem. The worlds most successful app cant debit a credit card again. When asking for a senior managers email address - my request was completely ignored. Response time is 24 hours . It takes them 24 hours to a respond to an email!!! ***??? You cant call any one. Do yourself a favor stay away from Uber.