MH
Mark H
1 reviews | Active since Jan 2013
01 Jan 2016, 23:31
No driver and I must pay cancellation?
I ordered an Uber ride from the Waterfront. Apparently the driver was 3 minutes away. I waited over 15 minutes and then cancelled. Uber charged me a cancellation fee! Really? Really? Your driver doesn't arrive and I must pay. What a crock of trash! Unacceptable
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Uber's replyOfficial
02 May 2023, 21:58Hello Sparkie1,
Hi Mark
Please could you write in to the support team so that they can look into this for you. To do this, please open up your app, navigate to the menu (icon in the top left), navigate to \help\" and then the request that this refers to. You can add the details in there and a support team member will look into this and revert via that channel.
Hi Mark
Please could you write in to the support team so that they can look into this for you. To do this, please open up your app, navigate to the menu (icon in the top left), navigate to \help\" and then the request that this refers to. You can add the details in there and a support team member will look into this and revert via that channel.
Uber's reply02 May 2023, 21:58
Official
Hello Sparkie1,
Hi Mark
Please could you write in to the support team so that they can look into this for you. To do this, please open up your app, navigate to the menu (icon in the top left), navigate to \help\" and then the request that this refers to. You can add the details in there and a support team member will look into this and revert via that channel.
Hi Mark
Please could you write in to the support team so that they can look into this for you. To do this, please open up your app, navigate to the menu (icon in the top left), navigate to \help\" and then the request that this refers to. You can add the details in there and a support team member will look into this and revert via that channel.