My first and last time using Uber.

I prebooked on Sunday for an important procedure I was scheduled to have done at 10h00 at Vincent Palotti Hospital (Pinelands) the next morning. Pick-up time requested and confirmed for 09h10. Only cash option available. Had to sc**** together the cash as I was too sick to drive to ATM. I live in Table View (anyone living in Cape Town will know this is a considerable drive, especially on a Monday morning during peak time. The driver's arrival time kept being moved on. I phoned him twice. (Wanele). Both times he hung up on me without answering. I was in a state. Kept phoning surgeon to update. When the time moved to 09h55 as pick-up, I booked with Bolt. The guy was there within 3 minutes. I was half an hour late for my procedure and everything had to be rushed to accommodate the next patient. I didn't get chance to discuss my pains and to get a script for all I need and emailing the surgery is not allowed. I now have to pay to go and see a doctor to explain symptoms and get a script. PS: Bolt much cheaper.