WG
Wayne G

1 reviews | Active since Jul 2011

26 May 2016, 12:59

lost item no response

<p>i have emailed and called uber a dozen or more times this week in attempt to recover my ring that i left behind on my trip home. I have been trying to contact my driver since Sa****ay morning through the recommended call back method on the app but he does not answer, has no voicemail and i am receiving no response to emails. WHAT AM I SUPPOSED TO DO?!?! The item i lost in his car is probably long gone because of the slack response from Uber, i am extremely disappointed as im a regular rider and never received bad service until now when it mattered most. </p>

0
Replies (1)
Uber
Uber's reply29 May 2016, 13:20
Official

Hi Wayne

Thank you for reaching out to us.

We apologise for the delays in getting back to you. I do see that the support team has been in contact with you in regards to the lost item.

If you need any further assistance please email *** and we will be happy to assist

Best

Uber