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<p>While I am a big fan of UBER, I have had a negative experience with them yesterday. I forgot my jacket in an UBER in Johannesburg yesterday. About 2 minutes after I got out of the UBER at OR Tambo, I realised this. I immediately tried to contact the driver again, and was unable to, the line blocks me, saying that the ride is completed and I cannot make contact with the driver. I tried several times to call/make contact through the HELP function on the APP, without any success. All I get is the same message of the process to follow to get in touch with the driver, which I tried, and it did not work.</p> <p> </p> <p>I now relp**** to the email that send me the receipt, just to get a reply that that email address cannot receive any incoming mail. All this technology and no one to talk to in person/email!!</p> <p> </p> <p>So, while I could have gotten my jacket back was I able to call the driver immediately, my expensive jacket is now gone! Not a nice feeling.</p> <p> </p>