Loosing one customer means nothing

<p>Over the past week I have been having trouble with my account and have been communicating back and forth with customer care, bt to date my issues have not been resolved. As one of its customers said that because we cannot connect with them on the phone they can ultimately ignore the emails, which is what happened to me now. I am left with no answer with the last message sent to them was 13 hours ago. Seems like if im no longer a customer they would simply not give a damn. </p>