RH
Robyn H
1 reviews | Active since Feb 2016
06 Apr 2016, 20:23
Let down by Uber incompetency
What's up with Uber??? They blocked my account because of a query that could have been dealt with in 10 minutes. I supp**** them with the information they needed on the 4/4 and I am still not able to use my account!!!!! This problem stemmed from THEIR mistake, not mine.The worst thing about this is that there is NO ONE I can call!!! Uber support is by email only and I found their personnel useless. Why do Uber not have a call centre? What if I'm out and can't get home because they've blocked my account? How so disappointing!!! Uber was one company I would have loved to compliment. The app and drivers have always worked so efficiently! <br> Disappointing and upsetting!!
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Replies (1)Uber's replyOfficial
07 Apr 2016, 14:24Hello rubyH,
I understand that you have been in contact with Uber support and your account has been reinstated.
Should you have any further problems, please send a mail to ***.
Best,
Uber Johannesburg
I understand that you have been in contact with Uber support and your account has been reinstated.
Should you have any further problems, please send a mail to ***.
Best,
Uber Johannesburg
Uber's reply07 Apr 2016, 14:24
Official
Hello rubyH,
I understand that you have been in contact with Uber support and your account has been reinstated.
Should you have any further problems, please send a mail to ***.
Best,
Uber Johannesburg
I understand that you have been in contact with Uber support and your account has been reinstated.
Should you have any further problems, please send a mail to ***.
Best,
Uber Johannesburg
