Infuriated

Uber is making money off riders by charging them extra on trips even though the route was the same, I have been travelling the same route from my home to work and back but they just feel the need to add extras by updating the trip price a few minutes after it ended. This morning the exact thing happened I took a screen shot of the initial price after the trip ended and not too long after a new amount was deducted and the trip receipt updated and what is so frustrating they removed the contact number, so you end up complaining to a robot that responds with the same automated response. They are de*****ing riders, and this has been confirmed by the uber drivers themselves. There is many customers having this issue and uber refuses to refund them, so that is how they are making money!