1 reviews | Active since Jun 2014
Incorrectly charged for trip
I received a promo code via sms from Discovery when I activated my Discovery Uber Benefit on the 21st of November 2015. The SMS stated that my first trip with Uber will be free up to an amount of R250.<br> <br> Even though I app**** the promo code (Code: DriveMe3) to my account through the Uber app, I was still charged the full amount (R195.74) on my Discovery Credit Card for my first trip with Uber on the 17th December 2015. <br> <br> I am on the Discovery Classic Plan with VitalityDrive and also registered my Discovery Credit Card on the Uber app when I registered.<br> <br> Here is the sms I received from Discovery:<br> <br> Congratulations on taking the first step to using Uber! If you're a Classic or Executive Plan client with Vitalitydrive, your discount will be active within 10 days if you've downloaded the app. If you're a newly registered Uber user, your first trip is free up to R250. Simply enter this promo code: DriveMe3. T's & C's apply. Regards, Discovery Insure<br>
Hi Andre
I can see that our support team has been in contact with you. Should you have any further queries, please feel free to respond via that channel and they will be more than happy to assist.
Best,
Uber Joburg
Hi Andre
I can see that our support team has been in contact with you. Should you have any further queries, please feel free to respond via that channel and they will be more than happy to assist.
Best,
Uber Joburg
