Inconvenient and unprofessional

I don't know whether you guys have access to see how your drivers operate their app or whatever but I am extremely annoyed and frustrated by it!

Every single request I make, I have to go through at least 2 or 3 drivers accepting and then almost immediately cancelling the ride.

It is very frustrating and a big inconvenience when I am stranded or needing a ride home. Also what ****es me off even more is you debit my account with the amount just for the driver to cancel and when I retry I have insufficient funds because it doesn't reverse the pre authorisation immediately.

Your drivers accept rides, then they would message me, ask me where I'm going to and then cancel. Why accept the ride in the first place then? Uber shouldn't be about places they feel like and don't feel like going to. It is service being rendered where transportation is concerned, irrespective of whether you like the area or not. I have drivers sometimes who even show up and then in front of my door decide to cancel. I have drivers who are 1-3 mins away and tell me they're too far so they're going to cancel. Now that tells me they're idiots and don't know I can see their damn location.

I've been forced to add more cards to my app in case I have insufficient funds again. I've been forced to carry unnecessary cash on me in case this happens. And guess what, it just happened NOW TWICE! Driver accepts, I'm ready and he cancelled. Then I retry and once again, he accepts, I wait and he cancelled. Like what the heck? Now I need to transfer money between my accounts for my 3rd attempt to hopefully be successful. Mxm julle werk op my gat spiere!

I don't know if it's you guys, probably not but it is your responsibility to ensure your drivers maintain a certain level of professionalism and ethics.

Don't even have this much trouble with public transport. Mxm!