1 reviews | Active since Jun 2016

14 Jun 2016, 10:07

Inappropriate Service

<p>On Sunday evening we had a truly shocking experience with one of your Uber Black drivers, he was very inappropriate, making this the most awkward and uncomfortable uber experience yet. We tried to lodge a complaint via the App itself. We haven't heard from anyone yet. I hope the company can respond and give us a number or someone to contact. I've also tried sending messages to the South African Uber Facebook page. But still no response. I hope to hear from the company soon before the matter is made public.</p>

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Replies (1)
Uber
Uber's reply14 Jun 2016, 10:19
Official

Hi Nicole

Thank you for reaching out to us

We are terribly sorry for the experience you had on your trip. One of our support specialists will be in contact with you shortly

Best,

Uber Cape Town