Impossible to retrieve lost goods

<p>25 Days have passed since my friend has forgotten his wallet in an Uber vehicle. 25 Days without identification or a bank card, not even mentioning the other important cards and items therein. I've been in contact via email with Uber Support since the day the incident happened. They gave me the contact number of the Uber driver to contact him knowing I had the number since the day I got into that car. </p> <p>We fount it impossible to get a hold of him and I kept mentioning that to Uber support. Uber found out the driver had the wallet in the meanwhile, but did absolutely nothing to get it to me. I was even willing to collect it, but I could never get a hold of the driver.</p> <p>When I finally got a hold of the driver today, he was rude and disrespectfull. We got in an argument which forced me to drop the phone and take it further. It was a very unpleasant experience and didn't expect that kind of treatment and poor customer service from a highly respected company.</p>