I AM BEYOND FED UP WITH UBER SOUTH AFRICA !!!

I honestly cannot believe the absolute mess and DISRESPECT Uber South Africa has put me through!!! I requested a ride, and they DEDUCTED money. Then I requested AGAIN, and they DEDUCTED AGAIN and guess what? It’s been a whole WEEK, and they STILL haven’t refunded me!!!

The following day, SAME STORY!!! I requested, they took the money, the DRIVER CANCELLED, and when I requested again, THEY TOOK AGAIN!!! Now I’m sitting with multiple payments deducted from just three requests, and Uber is still pretending like I owe THEM money, when THEY owe ME three refunds that are still pending!!!

And as if that wasn’t enough, yesterday’s experience was the final straw!!! The ride showed R32, but after the trip it suddenly JUMPED to R156, claiming I “owe” them, even though they already owe ME money from all these shady double and triple deductions!!! The driver ended up having money deducted from HIS account, and I had to transfer R156 to cover THEIR mistake!!! And STILL Uber claims I owe them!!!

I am absolutely DISGUSTED!!! I hate Uber South Africa!!! I will NEVER EVER use this service again!!! If I could rate them ZERO stars, I would, honestly, they don’t even deserve ONE!!!

Uber South Africa, FIX YOUR SYSTEM, FIX YOUR BILLING, and STOP *****ING FROM YOUR CUSTOMERS!!!