1 reviews | Active since Dec 2016
Good Uber | Bad Uber | Good Uber
<p>I would like to start off saying that I thoroughly enjoy every aspect of Uber, the concept, the ease of use, every single thing! I will keep using it!</p> <p> </p> <p>However, on the 30 Nov I requested a Uber to collect me and a driver immediately indicated that he would begin travelling to come pick me up.</p> <p>I waited for a quite a few minutes then realised that he hasn’t moved at all from the Dept Home affairs?! (He was probably standing in their queue there?!)</p> <p>I called him and asked him why he was not travelling to me and he wasn’t terribly interested in my questioning!</p> <p> </p> <p>I then cancelled the trip and selected the reason as "the driver was not driving in my direction."</p> <p>I then requested another driver to collect me and that trip was fine, as usual.</p> <p> </p> <p>I sincerely hope I was charged for that chop who clearly was not going to come fetch me?!</p> <p>When I then try contact Uber online to inform them, they first need me to "sign up" online...which i tried... they wont allow me to complete my registration with them as my number is outside USA? They also dont have a local contact point | email address for us? This too is a frustation.</p>
