IM
Izelle M

1 reviews | Active since Jan 2018

21 Nov 2022, 10:38

********** transactions by Uber

On the 9th of November I tried booking a driver without success. I went through the whole process and then after confirming payment received a message that no driver is available. This happened four times before I eventually got a driver. I was not worried at all as I assumed that since there were no drivers the payments would not have been actioned either. What a surprise it was when I received a call form Standard Bank ***** department as they have noticed the transactions being processed like crazy. Needless to say, I had it reversed, luckily, but my card was no blocked and I had to go through a whole new process to have it unlocked again

On Friday Uber tried to debit my account AGAIN for trips that I never booked!!

Now , this is utterly ridiculous and unfair! This causes me so much trouble and inconvenience. How on earth do they just debit any account the way they want to??? Surely this is *****?

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