********** :(

Uber is not the same. The service has seemingly deteriorated. I'm currently trying to get back money that was **********ly taken off my account through a series of small payments over a 2 day period and every time I follow up with a call - you're put through to a customer service centre in India where the person reads of a cue card telling you how sorry they are that you've been inconvenienced and that they are "investigating." LIES! They've never acknowleged a single customer support/help message I've sent and say anything they can to appease you and get you off the phone. Ugh. I had to cancel my card and the only reason why I still have the app is because I'm hoping this situation will be sorted out and then I'll def be deleting the app for sure. #BlackFriday