***** from driver

I got *****ed by an Uber driver who confirmed my request as a completed trip while I did not take the trip and an amount of R230 was deducted from card. The driver couldn't find my address until my battery died and I could not cancel the trip but instead of the driver canceling the trip on his side he went ahead and made the trip without me in the vehicle and deducted money from my card while I was not there. I managed to get hold of the driver and he said he's gonna pay me back my money and he claims that he doesn't know what happened and was going to pay me back on the 15th of June but he gave me a number that doesn't work and I can't get hold of him and when I call him through the App he acts as if he can't hear me until I have to drop. I gave him my phone number so that he can call me but he never did and I feel that he is running away and he's aware of the ***** that he did of charging me for a trip that I never took. I tried to contact the Uber customer care via their APP but no one is willing to assist me and they are busy telling me that it shows that it is a legit trip where else I'm explaining to them that I did not take the trip the driver *****ed me.