1 reviews | Active since Apr 2019
***** BY UBER DRIVER
Today I've ordered an Uber to drive me home from Park View. A driver accepted my request stating he'll meet me within 7 minutes. Cost R26.00. I then add driver notes that I am in a wheelchair and need assistance to load/unload my wheelchair. He then asked me where am I going? I gave him my address again. The driver arrived at 17:12 . He stops 2 meters from me. Then look me straight in the eye and took off. I've tried to call him. His phone rings right into voicemail. I tried 3 times but he never rep****. I then send him a message asking him why he drove away without a word to which he never rep****. I then get a message that the trip was cancelled and that I should book another trip which will get me moving soon. I then did request another trip. I was thus notified that I did not pay the previous driver. There are no space allowing comments from public side. Again the trip was booked for R26.00. The second Uber arrived and I was transported to my address as per the request on the app. On arrival at my address I was charged R53.00. I asked why and was informed that it was the previous driver whom I did not pay. I said but he drove off without rendering me any service. Not to cause problems at my house I paid the money to the driver. He then showed me that he only get R21.60 from Uber which means I had to pay for the rude driver who drove off without rendering me any service. Uber has no telephone number or any means where the public can communicate with them. tThe public is brutally taken for a ride by some of these drivers.
