Duplication transactions

I am so ****ed with ubber right now the consultants are so unhelpful instead you will be sent automated messages My query is simple I was changed twice for 1trip on my standard bank acc and Capitec acc they keep sending me automated messages saying the authorization hold but they can’t even tell on which bank because it’s 2 different banks Ubber are *****sters who benefit on loyal customers I am so annoyed by their employees Worst service ever