1 reviews | Active since Mar 2017
Driver took fat chance and Uber let him get away with it
<p>I ordered a UberBlack from Pretoria to OR Tambo.</p> <p>After driver droped me off, he continued his way through Limpopo all the way to Thohoyandou.</p> <p>543.17km further... My credit card was charded with R7665!!!</p> <p>This happened while I was on an 8h flight. </p> <p> </p> <p>This man took advantace of the fact that he dropped me off at International departures. </p> <p>Uber's response is terrible....</p> <p>"I will not be able adjust the fare or issue a refund for this trip. Currently I show no evidence that your account has been tampered with in any form." </p> <p>My account was not tampered with - the driver comitted a crime on my expense.</p> <p>This man should loose his job and Uber should take responsibility.</p> <p> </p>
Just to update:
Uber solved the matter. They refunded my credit card.
Thank you Uber for taking action!
Just to update:
Uber solved the matter. They refunded my credit card.
Thank you Uber for taking action!
Hi there. Glad that you have been assisted regarding this matter. Please feel free to reach out if you have further queries.
Hi there. Glad that you have been assisted regarding this matter. Please feel free to reach out if you have further queries.
