Driver partner ********s and *********** support

Uber Eats driver partners have a tendency of taking orders from the shops but refuse to deliver them in the evening. It's becoming very common. Tonight I was ****** supper worth R618 by the driver who **** that there were people closing the road with stones. He had ribs for supper while me and my kids had cornflakes because Uber will only refund me within 2-5 business days. That was my last money and my kids were heart broken.

I contacted support and spoke to Ali who lacks soft skills and empathy. He refused to let me speak to his manager and dropped the chat. It was already after 9 when he canceled my order and even if I had money, I couldn't place another order as places had closed.

Why must we deal with ******** drivers and rude customer support? Spoke to my sister who advised me that this has happened to her numerous times in the evening and she has moved to MrD.

Uber Eats you can do better. Please get rid of these ********s as they are tarnishing your business name. You will continue to lose loyal customers if this does not stop.