Driver ended my trip at his home address

I had a trip from Kelvin on the 25th of December to Boksburg then meredale and my trip was 370 and I paid that after an hour I received another receipt saying I should pay 540 because I'd reached my destination in Windsor east of which I don't even know where that place is so I have tried to contact support a thousand times but I haven't got any response I'm only getting automated responses it seems like people are not reading what I have sent I only get messages that don't even make sense so I tried to speak to the driver through I've lost an item so I got to speak with the driver and then found out that it was the driver's address. He claimed that it is the uber app that has made a mistake and then I told him ,no the message that I received stated that the driver had laid a complaint that he was under charged and then I told him also it says my last destination was Windsor East and then he said he was sorry because he tried to end my trip at meredale but couldn't because you didn't have any data so the trip only ended when he got home and this doesn't make sense at all because I had got my first receipt and afterwards it disappeared when I received another receipt. please can you help in this matter I'm really tired of writing to uber each and every day and I cannot even make any requests because I'm being told that I have to pay the 540 first and I don't have that kind of money. Uber has now become a total ****!!!!!!!