Double charge by Uber

<p>I used Uber for a week and for every trip I undertook, there was a double charge and the double charge was always higher than what was quoted. Uber came back to say that it is a hold on my account ( to prevent *****)and it will reverse in a couple of hours, then they said 3-5 working days,now it's 10 days. Double charging a customer doesn't prevent *****. It's been ten days and I still haven't received a refund related to my overcharges (totalling R600). Uber support indicates that this is a bank problem not an Uber issue which is pathetic because the bank didn't "place a hold"- Uber did si they should reverse this. This is the first time I checked my account, I don't want to even think about the numerous other times. I have advised all my friends to start checking their accounts properly as Uber "pits holds on your accounts which never reverses" or takes more than the required tome to reverse. Please be careful guys</p>