GN
Graham N

1 reviews | Active since Jun 2017

14 Jun 2017, 11:35

Dishonest Uber drivers tarnish Uber's reputation!

<p>I booked an Uber for the morning of the 13th, which arrived on time. After I disembarked from the Uber I realised that I had misplaced my wallet which I had when I left home. Feeling assured that it was safe since i dropped it in the Uber i proceeded to try contact the driver only to find that my trip had been cancelled AFTER I had disembarked!</p> <p>You can imagine the foreboding i felt on whether I would get my Identity documents, licence, bank cards and U$400 that was in my wallet once I realised the driver had cancelled the trip hence leaving no record of my ride. I still contacted Uber helpline who kept sending me back messages saying my issue was resolved even though they did no such thing! Eventually they told me that they had traced the driver, and she had said she did not pick up the wallet in the car. They did not even broach the issue as to why she cancelled my trip AFTER I had actually been driven by her, which is in fact *****ing from them. And to add insult to injury they then said they were not responsible for any belongings left in the cars.</p> <p>Uber has become a VERY trusted part of most ppl's lives, and for such things to happen and not be dealt with decisively is very discouraging. Although there was quite alot of money in the wallet what was more precious was the identity documents, drivers licence and various other bank and other cards. I dont know if I can trust Uber again after this.</p>

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