Dishonest service

I am extremely frustrated and disappointed with the ongoing issues I’ve experienced using Uber’s package delivery service. Today, an amount was deducted from my bank account even though I did not use the service at all. This is unacceptable and raises serious concerns about the reliability and transparency of Uber’s billing system. Additionally, every time I do use the Uber package service, the final amount charged is never the same as the amount originally quoted when I place the order. The price always changes—either while the package is on its way or even once the driver has arrived. This lack of consistency and clear communication is misleading and feels deceptive. As a regular user, I expect better service and accountability. I urge Uber to look into these billing discrepancies and improve the accuracy and reliability of its pricing system. Customers deserve to know exactly what they are paying for—before they are charged. There’s no way to email or call them directly. The in-app help is completely useless, and they don’t respond to issues submitted through the app either.