Dishonest ******!

From the busstop in DBN, I neede a taxi to take me to the Sinfonia drop off zone. I went onto the internet and came accross a available taxi namely ND626082 Toyota Corolla which stated 4.2 km to my destination and that the cost will be R 32.00. When my father and I got in the taxi driver had no idea where to go. I tried to explain to him that we need to get to the MSC Sinfonia cruise ship. He drove to where the container are offloaded and were lost. He failed to use his gps. He stopped at various places asking people for directions. His boss, BK, phoned him to which the driver said I gave him the wrong address but I had all the information on my phone when I was looking for a taxi... When BK spoke to me, he and the driver instructed me to pay R 245.00 otherwise me and my father would not be allowed to get out of the taxi. I did not receive a receipt or anything. The one lady had to explain 5 times and asked him why he wasn't using his gps... This was a horrible experience for me as I was taken advantage of and pushed in a corner and threatened. This was the companies' mistake and I await this company to refund my money! I would strongly urge people to NOT use this company. DISHONEST AND *****ES!!!!!!!!!!