Dishonest

I requested some time ago,during 2025 for my mother in law and her friend and the trip was R195 on uber,my mother in law and her friend are both born again Christians who always pay their fee unfortunately on that day they had a dishonest driver who told uber they didn't pay and because I requested the payment due is on my name, I sent uber an email and told them that their driver is dishonest and **** about these elders as they always pay their fee,uber blatantly ignore that and want me to pay R194 for a trip that elders paid in full last year already. It's disappointing that uber can be so unreasonable especially with elders who a regular paying clients. It seem uber is that unreasonable and greedy like that driver.This happened last year already and I thought they sorted the problem, now today,uber still want me to pay R194 for a trip that was fully paid by my mother in law and her friend.