DISGUSTING PATHETIC SERVICE

ABSOLUTELY PATHETIC SERVICE! They asked for my banking details after I queried a refund for 3 full weeks. Exactly 25 days!!!! I requested a ride with them in the morning TO WORK, their driver started the ride without me in it, I immediately call UberSupport and they tell me they CAN’T stop the ride ( imagine if I was being kidnapped ) so I have to wait for their driver to end the ride. He does eventually almost 10 mins later. Again this is IN THE MORNING ON MY WAY TO WORK AFTER WATING FOR AT LEAST 10-15 mins for a RIDE!! Then I then request ANOTHER RIDE TO WORK so I pay the initial fee for the ride I didn’t take, an amount for the 10 min drive the took which was refund and the amount I paid to get to work.

They then start doing to the *********** running around with their agents. One tells me 3-5 days, the other 3-10 days, the other 14 days, the other 12 and today’s agent said 2-10 days?!!!!!! ***********

Here’s where the gag is, their agent today responds to my email ASKING FOR MY CARD DETAILS ?!!!! MY CARD NUMBER ??? EXPIRY DATE ???? THEN TELLS ME MAYBE A FAMILY MEMBER USED MY CARD THAT DAY ??? WHEN I HAVE TOLD THEM IN AT LEAST 10 EMAILS THE ISSUE!???????

THE SECOND ONE THEN TELLS ME “The money was not deducted “ DO I NOT HAVE PROOF OF THESE THINGS THAT I’VE SENT ?!!!! AM I STUPID ?????

And as promised Uber my review will be all over social media because you prey on people with your double charges, incompetence and out right robbing your clients!