Day light *******

I was very disappointed in the way Uber handles complaints.twice already I've asked the drivers to load my uber wallet then they show you they do but as soon as you want to use it.. It's gone.. Which means that they never entered the credit.. I then told Uber about it and the response was.. I'm supposed to check if it was loaded.. I checked and man showed me, but I asked another driver this morning and he says that they pretend to put it in but don't swipe the request.. So it shows that it's been loaded he said that I should see that the swipe cause there are drivers that does it.. Uber did absolutely nothing about this and how many other people have been ****** like this..i am so disappointed, but it's fine the money is gone now.. Thanks for helping them ***** Money from loyal customers..all they had to do is ask the driver and they never did anything.