Day Light *******

I am LIVERED at the uber ride transport services. I took a ride this morning from home Elsies River to work in CBD Cape Town, to bypass all of the drama with the heavy traffic and the slow motion thereof by public transport due to the flooding of the N1 freeway, Century City part. (I am speaking from experience. I was 2 hours late for work on both Tuesday & Wednesday when I travelled by public bus)

So I get to work safely and not still not on time. To my surprise I was charged 2.5 more than the suggested quotation and the actual charge receipt that I received via the app and via email. The worst is, this is not the 1st time that this is happening to me.

The 1st time it happened, I had to explain in writing to them via the uber app what was going on accompanied with my banking proof attached. Eventually days later I was refunded.

The mere fact that it's happening again, really, really cheeses me off! And because you can't make direct contact with someone that represents the company, that frustrates one even more.

I want my money back and I promise to no longer use the card payment as a method of payment when using the transport service again!